Gaming is about enjoyment — and that enjoyment should never become a burden. BitJelly believes that setting your own limits is the smartest move you can make. We're with you every step of the way.
BitJelly gives you multiple effective tools to stay in control of your gaming — completely free of charge.
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Decide how long you want to play before you start. When the time is up, BitJelly will automatically notify you and help you close your session.
If you feel like you need a break, set a cooling-off period from 24 hours up to 6 weeks. You won't be able to log in to your account during this time.
For a long-term break, you can self-exclude for anywhere between 6 months and 5 years. During this period, promotional emails will also be paused.
A reminder will appear at set intervals showing a summary of how long you've been playing and how much you've won or lost.
Access is strictly prohibited for anyone under 18. No account can be created without age verification, and any account under suspicion is suspended immediately.
Online gaming has become hugely popular in our country. Entertainment, excitement, and the chance to win — all from home. It's easy to spend hours on a platform like BitJelly. But that enjoyment is only real enjoyment when you're in control. Responsible gaming means setting a budget before you play, deciding how long you'll play, and not letting losses get the better of you.
At BitJelly, responsible gaming is more than a rule — it's our philosophy. We want every user to enjoy gaming without financial or emotional stress. That's why we provide tools and features designed to keep you informed and help you stop when you need to.
Remember, gaming is never a reliable source of income. No game guarantees a win, and outcomes always involve an element of chance. Only play with what you can afford to lose — that's the essence of responsible gaming.
BitJelly's responsible gaming policy is built in line with international gaming safety standards. We always put your wellbeing and financial safety ahead of entertainment.
Gaming addiction doesn't happen overnight — habits build up gradually. Watch out for the signs below. Check them against yourself or someone close to you:
Repeatedly playing to try to win back lost money
Feeling restless or irritable when not gaming
Neglecting family or work responsibilities to keep playing
Hiding how much you're playing from others
Gaming with borrowed money or household funds
You've tried to stop playing but can't
Skipping sleep or meals to keep gaming
Gaming to relieve stress or anxiety
If you recognize three or more of these signs in yourself, don't wait — reach out to our support team. We won't judge you; we're here to help.
We understand that stopping can sometimes be hard. That's why BitJelly gives you tools that support your decisions through technology. These tools are entirely optional, but using them will only benefit you.
Set daily, weekly, or monthly limits. Decreases take effect immediately; increases require 7 days.
Decide in advance how long you want to play. You'll receive an alert when your time is up.
Take a break from gaming for anywhere between 1 day and 6 weeks. Login is disabled during this period.
Close your account completely for anywhere between 6 months and 5 years. The period can be extended.
To set up these tools, go to the "Responsible Gaming" section of your account or contact our support team — they'll help you directly.
Answer the following questions honestly. This isn't a test — it's a chance to better understand yourself.
In the past month, have you spent more on gaming than you planned?
Did you decide to stop gaming, but then started again?
Do you feel like gaming is cutting into time you used to spend on work, studies, or family?
Do you hide your gaming from family or friends?
Do you play more after a loss to cope with anger or frustration?
Do you feel restless or low when you're not gaming?
If you answered "yes" to more than three questions, it's worth reaching out to our support team. Acknowledging a problem is always the first step toward solving it.
If someone close to you is struggling with a gaming problem, your support can make a real difference. But it's important to help in the right way — not with anger or blame.
Remember, problem gambling is a mental health issue. It's not a sign of weakness — it's a sign that help is needed, and help is available.
Setting up responsible gaming tools on your account is straightforward. Just follow the steps below:
Log in to your BitJelly account and click on the profile icon.
Go to Account Settings and select the "Responsible Gaming" option.
Deposit limit, time limit, cooling-off, or self-exclusion — choose whichever suits your needs.
Enter your preferred limit or time period and confirm.
For any issues, email us at [email protected] or reach us via live chat.
Decreases take effect right away. Increases, however, require a 72-hour cooling period — this is in place for your protection.
Let gaming be fun, not stressful. Open an account today and enjoy a safer experience with our protective tools.